Refund and Returns Policy

Achievers – Return & Refund Policy

Thank you for purchasing educational materials from Achievers. If you are not completely satisfied with your order, we are here to help.

Returns & Exchanges

You have 14 calendar days from the date of delivery to return an item. To be eligible for a return:

  • The item must be unused and in its original packaging.

  • The item must be in the same condition as received.

  • You must provide proof of purchase (order number or receipt).

Note: Customers are responsible for return shipping unless the return is due to our error (e.g., wrong item sent or damaged product).

Refund Eligibility

Refunds will be issued for items that meet the following conditions:

  • Damaged/Defective Items: If the product arrives damaged or defective, we will cover return shipping and issue a full refund or replacement.

  • Wrong Item Shipped: If we sent the incorrect product, we will provide a prepaid return label and send the correct item or refund.

  • Change of Mind: Refunds will be issued minus shipping costs if the item meets return conditions.

How to Initiate a Return

To request a return, please email us at achieversworksheets@gmail.com with:

  1. Your order number

  2. Photos of the item (if damaged or defective)

  3. The reason for the return

We will provide return instructions within 2 business days.

Refund Processing

Once we receive and inspect your return:

  • Refunds will be processed within 5–10 business days.

  • Refunds will be issued via your original payment method.

  • Shipping fees are non-refundable unless the return is due to our error.

Non-Returnable Items

The following items cannot be returned:

  • Personalized or custom-made products

  • Opened or used materials (unless defective)

  • Items not purchased from Achievers

Contact Us

For questions about returns or refunds, email us at:
achieversworksheets@gmail.com